No picture or sound

If the TV stays dark or quiet, check these in order.

  1. 1

    Check the TV

    Check the TV’s input, volume and mute setting.

  2. 2

    Same Wi‑Fi

    Keep the iPhone and TV on the same Wi‑Fi.

  3. 3

    Sound while mirroring

    Screen mirroring sound is a Pro option on supported TVs; some TV connections don’t support it.

  4. 4

    Try again

    Try reconnecting or playing a different photo or video. Protected video may stay black.

Was this helpful?

Still stuck?

Email [email protected] — a real person reads every message.

Email support
Back online